Privacy Policy

1. Introduction

Bank2Sheet ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document conversion service.

2. Information We Collect

2.1 Document Data

When you upload PDF files for conversion, we temporarily process your documents to extract and convert the data. This includes:

• Bank statement data and transaction information
• Document structure and formatting
• Text content from your PDF files

2.2 Usage Information

We collect information about how you use our service, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Error logs and performance data

2.3 Contact Information

If you contact us through our contact form, we collect:

• Name and email address
• Message content
• Any additional information you provide

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide our document conversion service
• To process and convert your PDF files to Excel format
• To improve our service and user experience
• To respond to your inquiries and provide customer support
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your data:

• All data transmission is encrypted using SSL/TLS
• Files are automatically deleted after processing (within 24 hours)
• Access to your data is restricted to authorized personnel only
• Regular security audits and updates
• Secure hosting infrastructure

5. Data Retention

Document Files: Your uploaded PDF files and converted Excel files are automatically deleted from our servers within 24 hours of processing. We do not store your documents permanently.

Contact Information: Contact form submissions are retained for customer service purposes and may be kept for up to 2 years.

Usage Data: Analytics and usage data may be retained for up to 12 months for service improvement purposes.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With service providers who assist in our operations (under strict confidentiality agreements)

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request information about what data we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your personal information

8. Cookies and Tracking

We use essential cookies to provide our service functionality. We do not use tracking cookies or third-party analytics that collect personal information.

9. International Transfers

Your data may be processed in countries other than your own. We ensure that any international transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: